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Frequently Asked Question... |
What is
Powder coating?
What makes the powder "stick" to the part?
What does "baking the parts" mean?
How durable is powder coating and what types of powder
coating are there?
How many colors are there?
Are all colors the same price?
Can you implement textures?
Can you powder coat anything?
Why should I choose powder coating over wet spray
painting?
Do the parts have to be clean and rust free?
Can you powder coat parts that have been previously
treated?
Can you powder coat parts that have been previously wet
spray painted?
Should I have my parts sandblasted before bringing them
to you?
Can one part be multiple colors?
Can you leave certain areas of my parts bare?
Do you guarantee your work?
Can you do small custom type jobs?
Can you do large, long running jobs?
Are you reliable when it comes to getting things done on
time?
If I don't have a truck, will you pick up and drop off
our parts?
What do I do if some of the parts don't meet my
expectations?

Question: What is powder coating?
Answer: Powder coating is an exciting method for
finishing products through the application of tiny dry
particles. For this reason, powder coating is sometimes
referred to as “dry painting”. Rather than applying the
paint in a wet state, we simply use a modern, clean, and
efficient electrostatic powder coating process that
relies on the attraction between charged particles that
are fused together. This process is generally less
prone to mistakes than traditional wet spray. Further,
powder coating does not require the use of harmful
chemicals.
After the powder is initially applied, it is baked out
in our oven. The coating then melts around the part,
creating a plastic sheet around the metal.
Unlike wet spray painting, the powder dries very
quickly, and, it's ready to go as soon as it comes out
of the oven and cools down. There is no need to "baby"
the part or wait for re-coating, handling and packing,
or curing times.
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Question:
What makes the powder
"stick" to the part?
Answer: Two factors
are involved in making the powder stick. First, each
part is sandblasted. This removes any old finishes,
dirt, and anything else that might hinder the powder
coating process. It also etches the surface of the part
for better adhesion of the powder.
When the part has been sandblasted and is ready to be
powdered, we transport it to the powder coating
room. The powder is charged via an electrostatic
process, while the part is attached to a ground
wire. This causes the powder to cling to the metal
throughout the baking process.

Question: What
does "baking the parts" mean?
Answer: After the
parts are coated with powder, it is crucial to properly
bake them out. The heat in the oven will cause the
powder to melt and form a protective sheet around the
part. At this point, the powder bonds not only to
itself but also to the part. This process gives the
paint its increased durability and professional look.
If the parts are not baked properly then the powder will
not bond properly. This creates a weakness in the powder
itself, which can make the parts more vulnerable to
chipping.
We see to it that every part receives the proper
attention. The temperature of the oven is carefully
regulated to keep the bonding process at its maximum
level of efficiency.
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Question: How
durable is powder and what types are there?
Answer: One of the
best things about powder coating is how incredibly
durable and strong powder is. It stands up against the
toughest conditions, keeping its original polished look.
There are many types of powder, each with its own
strengths and weaknesses. Outdoor powders are meant to
withstand rain, snow, heat, cold and ultraviolet
rays. They can also provide enduring rust inhibiting
qualities, thus protecting the parts intended look and
feel. Such powders are used on products like vehicle
parts and outdoor equipment.
Indoor powders cater more to the conditions relating to
indoor use. Chipping, scratching and every day wear and
tear are no threat to indoor powders. They come in a
variety of special mixtures, providing a custom balance
between maximum durability and many unique texturized
looks.
When deciding which powder is right for you, take into
account what you are powdering and how it will be
used. Be sure to consider all such factors in order to
keep your finished part in top shape.

Question: How
many colors are there?
Answer: Virtually
any variation of color on the spectrum can be found in
powder form. Keep in mind, however, that not all brands
of powder are alike.
If you already have a color in mind, bring it in so that
we can match it as closely as we can without sacrificing
quality. Chances are we'll have more than one option for
you to choose from.
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Question: Are
all the colors the same price?
Answer: No. Some
colors are more expensive due to their availability,
ingredients, or simply because of the supplier. Stock
colors are naturally less expensive than powder that
must be special-ordered or powders that are hard to
locate. Some powders are more expensive simply because
of their properties, such as textured powders, reds,
yellows, candies, metallics, or glow in the dark
powders.
Amazingly, the cost of the powder represents only a
small part of the total cost of the powder coating
process. Most of the cost can be attributed to the
labor of setup and processing of the parts, which varies
depending on the circumstances required to process each
individual part.

Question: Can
you implement textures?
Answer: Yes. A
constantly increasing variety of textured surfaces and
wrinkles are available. The powder coating process
allows us to do this with no extra work, and this will
leave you with a price that would be no larger than what
it would have cost to use a non-textured powder.
Not only can we give parts texture, but we also have the
ability to create veins and hammertones. Veins and
hammertones are streaks of alternate colors that appear
throughout the part, which adds a professional look and
added dimension to the part.
With powder coating, there are many application
possibilities.
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Question: Can
you powder coat anything?
Answer: No. There
are many materials that simply would not survive the
extreme heat involved in the powder coating
process. Each part must be baked out after it has been
powdered, which exposes it to temperatures in excess of
400 degrees. Wood, plastic, rubber and many other such
materials would melt or burn away. Powder coating wood
and plastics is in the experimental stage and has been
fairly successful thus far. It is still very new
technology and uses large fluidized piping tanks, which
are not readily available and somewhat expensive.
Because of this, the part should be constructed with
some sort of metal. Anything that can survive the high
temperatures of our bake oven could potentially be
powder coated.
Consequently, if your part has rubber or plastic pieces,
you should avoid having them on the part you give us to
powder coat, as we cannot guarantee such materials.
Another limitation is related to the size of the parts
that our ovens can accommodate. Our current batch oven's
interior dimensions are 8' wide x 38' deep x 8'
high. Your parts must be small enough to fit within
these dimensions.

Question: Why
should I choose powder coating over wet spray painting?
Answer: Powder
coating is just "flat-out" superior to wet spray in so
many ways. If your part is capable of being powder
coated, their is really no reason why you would be
compelled to choose otherwise. It's generally less
expensive to powder coat a part once than have it
painted several times during its life.
Powder coating is not subject to the extra time it takes
to set up and break down from wet spray paint. The
chemicals used in wet spray painting have to evaporate
which can take up to weeks before a complete "cure" is
attained. Powder coated parts are "cured" as soon as the
part cools down. Further, the thermal bonding process
used in powder coating makes for a much more durable
finish than wet spray paint. Powder coating is also
more environmentally friendly than wet spray painting
because it does not involve the potentially harmful
chemicals used in a wet spray painting.
As mentioned above, wet spray painting involves the use
of chemicals that can be potentially hazardous to people
and the environment if not dealt with properly. Powder
coating uses an air gun to blow away misapplied powder
rather than resort to the chemical thinners that wet
spray paints require to clean up, or fix, application
errors.
Powder coating offers a wider variety of colors and
textures. The powder can be engineered to wrinkle or
create veins of different colors throughout the coating
when baked. Wet spray paint is more limited in what it
can produce. Yet the possibilities with powder coatings
are endless.
And finally, powder coating is more durable and weather
resistant than wet spray paint could ever be. When we
bake out the parts, the powder melts, forming a seamless
bond around the parts. This bonding process creates a
virtually unbreakable sheet of protection upon the
surface of the parts.
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Question: Do
parts have to be clean and rust free?
Answer: We
sandblast and inspect every part we receive. This
removes any old finishes, dirt, rust, and anything else
that might hinder the powder coating process. It also
etches the surface of the part for better adhesion of
the powder. Things such as grease, rust, and dirt
contaminate the powder and weaken the bond between the
powder and the metal.
We do not have the facilities to properly remove any
grease or oils that may be on your part. For this reason
we require your parts to be grease and oil free before
you bring them to us.

Question: Can
you powder coat parts that have been previously treated?
Answer: Yes. We
sandblast and inspect every part we receive. After we
remove any old finish, dirt, rust, and anything else
that might be on the surface of the part it is ready to
recoat.
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Question: Can
you powder coat parts that have been previously wet
spray painted?
Answer: Yes. It
doesn't matter what kind of finish was originally on the
part. Once we sandblast the previous coating to bare
metal, it is an excellent candidate for powder coating.

Question: Should
I have my parts sandblasted before bringing them to you?
Answer: Although
you can have your part sandblasted before you bring it
to us, we do not recommend it. After a part is
sandblasted it is bare and exposed to the elements. Any
moisture in the air will cause your part to begin
surface rusting. Although this may not be very
noticeable to the naked eye, it will be present. The
presence of this microscopic surface rust will
compromise the adhesion of the powder. For this reason,
we cannot guarantee the adhesion of the powder on any
parts that are sandblasted by an outside company.
When we finish sandblasting a part, it is immediately
sent to our climate controlled powder coating room.
There it is prepped and immediately powdered. This
minimizes the time you bare part is exposed to the
elements, and guarantees the best possible adhesion of
the powder.
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Question:
Can one part be
multiple colors?
Answer: Yes. By
powdering one color at a time and masking off the places
that are different colors, we can easily give the part
multiple colors. There will be an additional setup
charge associated with each of the different colors you
choose. However, if the part can be dismantled into
smaller pieces, then it would make powdering it
alternate colors a much more practical task, and, the
overall quality will be much more consistent than the
masking method.

Question: Can
you leave certain areas of the parts bare?
Answer: Yes. We
can mask off areas that do not need to be
powdered. This keeps the powder from landing in that
area. Often times, we place rubber caps over or inside
threaded holes and extensions. This comes at no extra
cost and can be done with ease.
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Question: Do
you guarantee your work?
Answer: Yes. Every
part leaving our facility is packaged and/or
individually wrapped to prevent damage from parts
rubbing or banging against each other during shipping
and handling. If you should discover something wrong
with your part(s) once you receive them from our
facility, please notify us immediately. We cannot be
responsible for any damages that may occur once the part
is removed from its packaging and inspected. We pride
ourselves in our ability to complete all of our
customer's jobs as if they were our own. Our clients
come in all sizes, but we make sure that no matter what
the project is, we do it right the first time. Our
products live up to the toughest standards of precision
and we only use the latest technology. You can count on
us for the best powder coating finish available. After
all, it is the finish that is seen first. We strive to
achieve total customer satisfaction. Whether it’s
corrosion protection or decorative use, we will give you
the high-quality finish that you need quickly and
efficiently. Let us show you some examples of the work
that we have done for other satisfied customers. We know
that you’ll love the quality and reliability of a powder
coated finish.

Question: Can
you do small custom type jobs?
Answer: Yes. Each
customer holds equal importance to our business. Small
and/or short-term jobs are handled with the same care
and level of service as any other job. Consequently,
there are no extra fees or charges for doing small
personal jobs, although you should try to get as many
parts together that are to be powder coated the same
color. This will eliminate color change time and will
help in ordering the correct amount of powder, if it is
not a stock color.
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Question: Can
you do large, long running jobs?
Answer: Yes. Our
large oven racks allow us to run most large quantity
jobs faster and more efficiently than ever before.
Whether the jobs consist of large quantities or large
parts, our oven capacity can handle them without
difficulty.

Question: Are
you reliable when it comes to getting things done on
time?
Answer: We complete
all jobs in the order they are received. We offer timely
service, however, we do not rush a job. We pride
ourselves in our ability to complete all of our
customer's jobs as if they were our own. After all, it
is the finish that is seen first. We strive to achieve
total customer satisfaction while keeping turnaround
time to a maximum of 2 weeks. Under normal
circumstances, we get things done correctly and on
time. Getting your parts done right and on time is
always our top priority. We make sure that each part is
out the door when you want it, however if the need
arises we will notify you in the event of any delay.
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Question: If
I don't have a truck, will you pick up and drop off our
parts?
Answer: Yes. For a
small delivery fee, we would be more than happy to pick
up and deliver your part(s) within a 20-mile radius of
our facility. We stand by our work and would rather
help out than force you to contact a more expensive
delivery company. Our drivers will arrive on time and
handle everything with extreme care.

Question: What
if some of the parts don't meet my expectations?
Answer: Please
inspect your parts once you receive them from our
facility. If you should discover something wrong with
your part(s), please notify us immediately. If the error
rests on our shoulders we will gladly re-powder your
part(s) and do whatever we can to get things on the
right track with no additional charge to you.
We cannot be responsible for any damages that may occur
once the part is removed from its packaging and
inspected.
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